Who we are
Greener and Cleaner (G&C) is a UK charity (registered charity number 1196213 and registered address Contingent Works, 3 Broadway Buildings, Elmfield Road, Bromley BR1 1LW). We are responsible for protecting the personal information we collect and use. We are committed to handling it lawfully, fairly and transparently, and using it only for legitimate purposes in accordance with UK data protection law. This policy explains what happens to your information when you visit our website, contact us, sign up for updates, donate, join our activities or otherwise get involved. You can contact us at https://www.greenerandcleaner.co.uk/get-involved/contact-us/ or via email at info@greenerandcleaner.co.uk
What information we collect
The information we collect depends on how you get involved with G&C. It may include your name, contact details, communication choices, enquiries, and details of events, programmes, volunteering or donations you take part in. We may also collect other information you choose to share with us. When you use our website, we may receive technical information such as your IP address, browser and device details.
Where we get your information
We usually receive information directly from you, for example when you fill in a form, subscribe, attend an activity, donate or contact us. Sometimes another organisation may pass us your details because you have specifically agreed to hear from G&C. We ask partner organisations to share only the information we need for that purpose, such as your name, email address and a record of your choice.
Why we use your information
We use your information to answer enquiries, organise activities and events, support volunteers, manage donations, run the charity, send updates where allowed, improve what we do and meet our legal responsibilities. Data protection law requires us to have a valid reason for using your information. This depends on what we are using it for. For optional email newsletters and promotional updates, we normally rely on your explicit consent. We may also use information to provide a service you have agreed to, meet a legal requirement or support the charity’s legitimate interests, such as everyday administration and improving our work, where your rights do not outweigh those interests.
| What we’re doing | Why we’re allowed to |
| Sending optional newsletters | Your consent |
| Responding to enquiries
|
Our legitimate interests, or steps towards a contract where relevant |
| Keeping donation and financial records | Meeting legal obligations |
| Running activities and programmes | Depending on the activity, our legitimate interests, a contract or consent |
Newsletters and signing up through partners
If you choose to receive G&C newsletters or other optional emails, we will use your contact details to share news about our activities, events, opportunities and ways to support our work, in line with what you signed up for. You can unsubscribe at any time using the link in our emails or by contacting us. We keep a record of your choices and, where relevant, when and how you signed up. You can change your mind at any time. This will not affect anything we have already done with your information while we had your permission. We may keep a record of your request so we know not to contact you again.
Who we share information with
We sometimes use trusted organisations to help us run our website, send emails, manage events or provide other services. We require them to keep your information safe and use it only as agreed. We may also need to share information when the law requires it or with organisations helping us deliver an activity you have asked to join. We do not automatically pass G&C mailing-list details to independent partners for their own marketing and we will never sell your data.
Cookies and our website
Our website uses cookies and similar technologies. Some are needed to make the website work. Others, such as analytics cookies, help us understand how people use it. Where consent is required, we ask before using optional cookies and give you a way to manage your choices.
How long we keep your information
We keep your information only for as long as we need it, or for as long as the law requires. We generally keep mailing-list details while you remain subscribed and review inactive records from time to time. If you unsubscribe, we will remove your details from the mailing list or keep only the limited information needed to respect your request. Other records, including donation, finance, safeguarding and programme information, may need to be kept for different periods for compliance purposes.
How we keep your information safe
We take practical steps to keep your information safe and protect it from loss, misuse or access by people who should not see it. Only people who need the information for their work should be able to access it. We also expect organisations handling information for us to keep it secure.
Your rights and how to contact us
Data protection law gives you rights over your personal information. These include asking to see it, correcting mistakes, asking us to delete it, limiting or objecting to certain uses, and in some cases receiving a copy in a reusable format or challenging certain decisions made only by automated systems. Not every right applies in every situation. If we use your information with your consent, you can withdraw that consent at any time. To ask about your information or raise a concern, please contact us using the details above. You can also complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk/. We would welcome the chance to address your concern first.
Other websites and changes to this policy
Our website may link to other websites. Those organisations have their own privacy policies, so please check them when you visit. We may update this policy if the law or our activities change. We will show the date of the latest version and draw attention to important changes where appropriate.
Last updated: 5 November 2026